family owned icon 5 star Google Reviews from 98% of our customers
customer service icon 100% family-owned and operated
online ndis icon Outstanding customer service since 2003

Now Hiring

At Patient Handling, we are always looking for enthusiastic people to join our great team. Should you be interested in a career, please reach out to us at

We are currently looking for a Customer Service Officer. Please take a look at our job ad below to see if this role would suit you.

The Company

Patient Handling is a privately owned company with a long and successful history in the mobility, living aids and rehabilitation sector. We are the exclusive importer of some key European products which profoundly change our customers’ lives.

The Opportunity

Based in Lane Cove, as a Customer Service Officer, you will utilise your well-developed interpersonal skills to provide high-quality customer service and support to our clients. We are looking for a person who is proactive in their approach and wants to be an integral part of an existing, fun and energetic team. 

About You

  • You will be self motivated with the enthusiasm to make this role your own
  • Demonstrated success of working within a customer focused environment
  • Professional phone manner and ability to create rapport over the phone
  • Excellent written and verbal communication skills are essential
  • Demonstrated strong administrative skills including data entry and CRM experience
  • Whilst not essential, experience with the NDIS would be beneficial for the role
  • Right to work full time in Australia (Australian Resident)


 Industry competitive base salary + super 

  • Monday – Friday, 9.00am – 5:00pm, close to public transport & on-site parking 
  • A friendly & supportive team environment
  • Ongoing training and support

Employment Requirement

We work within the disability sector and require our staff to be Covid-19 vaccinated.

  • We work in the disability sector and require our staff to be Covid-19 vaccinated
  • Prior to employment, you will undergo an NDIS worker screening check.  This includes criminal history and working with children checks.

Do you think this role will suit you? If so, please email your resume to

Preferred Suppliers for the Healthcare Industry Since 2003

Patient Handling is founded on a sound base of great staff, great products and great partners. We strive to put our clients needs above all else and focus on well thought out solutions for complex needs.

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We are an online store only. Please contact us if you would like a product specialist to assist with your purchase.