Patient Handling uses a range of delivery services which offers our customers the best service and the lowest cost. We use couriers such as Star Track and Direct Freight along with Australia Post. Shipping costs will be calculated based on weight and shipped as soon as possible.
Track and Trace
Signature on delivery will be required for all courier deliveries. We provide track and trace details with all deliveries. Should you wish to track your item please contact our customer service team on 1300 734 501. You will be notified within 24 business hours.
Learn more about our delivery service
Delivery times estimates
Returns And Refund Policy
Should you wish to return a product please email or phone us within 14 days from the date your order was shipped. In accordance with the Department of Fair Trading we are not required to accept return of an item due to change of mind or incorrect choice however we assess each request on a case by case scenario.
If we choose to accept return of the item a restocking fee of 20% of the item price may be applied. The goods must be unused, undamaged and in perfect condition. The original postage price will not be refunded.
Learn more about our Returns & Refunds policy
Patient Handling uses a range of delivery services which offers our customers the best service and the lowest cost. We use couriers such as Star Track and Direct Freight along with Australia Post. Shipping costs will be calculated based on weight and shipped as soon as possible.
Track and Trace
Signature on delivery will be required for all courier deliveries. We provide track and trace details with all deliveries. Should you wish to track your item please contact our customer service team on 1300 734 501. You will be notified within 24 business hours.
Learn more about our delivery service
Delivery times estimates
Returns And Refund Policy
Should you wish to return a product please email or phone us within 14 days from the date your order was shipped. In accordance with the Department of Fair Trading we are not required to accept return of an item due to change of mind or incorrect choice however we assess each request on a case by case scenario.
If we choose to accept return of the item a restocking fee of 20% of the item price may be applied. The goods must be unused, undamaged and in perfect condition. The original postage price will not be refunded.
Learn more about our Returns & Refunds policy
Testimonials
Our reviews & testimonials are independently managed by Google, ensuring their accuracy and honesty
Efficient professional servicernSo quick on the deliveryrnWill use you again thanks
Jennifer
Excellent service - left when it was supposed too - delivered on time within days - most impressed!rnThe two tier trolley is a must.
Linda
Excellent service and speedy delivery of a quality product!
Marilyn
Great item for the shower and wonderful service
JULIEANNE
Received my goods in good time and they are a of high quality
Janice
The item purchased arrived on time, is sturdy well made and has been proven to be very helpful for my mother. It was well packaged.rnThanks.rn
Jennifer
Good quality product and good delivery time. rnReasonable price.
Gordon
Just had cause to shop for an unwell relative and found your site. rnAs a front-line Health Care professional I found your site very good and easy to
Robert
Quick reliable service
beverley
Excellent service
Anonymous
Delivery went very well, and the Over-Bed Table is even better then I expected!
Anita
Easy & Comfortable to handle. It serves its purpose.
DARAYUS
My order came promptly and since using the heel protectors I have had no pain in my heels at all. Thank you.
Judy
My order was efficiently and conveniently handled.rn
Linda
Quite happy with the service. Delivery was quite prompt.
George
Fantastic to deal with. Great communication, fast postage, highly recommend this company.
Jenny
I have just purchased the overbed table for my mother at home.rnIt has been a godsend. The table is sturdy, easy to assemble. The lip around the table
Sylvia
Outstanding service, extremely fast delivery and documentation of purchase above best standards. rnI have purchased multiple products from Patient Han
Keith
Prompt and efficient service!
Kim
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