Patient Handling uses a range of delivery services which offers our customers the best service and the lowest cost. We use couriers such as Star Track and Direct Freight along with Australia Post. Shipping costs will be calculated based on weight and shipped as soon as possible.
Track and Trace
Signature on delivery will be required for all courier deliveries. We provide track and trace details with all deliveries. Should you wish to track your item please contact our customer service team on 1300 734 501. You will be notified within 24 business hours.
Learn more about our delivery service
Delivery times estimates
Returns And Refund Policy
Should you wish to return a product please email or phone us within 14 days from the date your order was shipped. In accordance with the Department of Fair Trading we are not required to accept return of an item due to change of mind or incorrect choice however we assess each request on a case by case scenario.
If we choose to accept return of the item a restocking fee of 20% of the item price may be applied. The goods must be unused, undamaged and in perfect condition. The original postage price will not be refunded.
Learn more about our Returns & Refunds policy
Patient Handling uses a range of delivery services which offers our customers the best service and the lowest cost. We use couriers such as Star Track and Direct Freight along with Australia Post. Shipping costs will be calculated based on weight and shipped as soon as possible.
Track and Trace
Signature on delivery will be required for all courier deliveries. We provide track and trace details with all deliveries. Should you wish to track your item please contact our customer service team on 1300 734 501. You will be notified within 24 business hours.
Learn more about our delivery service
Delivery times estimates
Returns And Refund Policy
Should you wish to return a product please email or phone us within 14 days from the date your order was shipped. In accordance with the Department of Fair Trading we are not required to accept return of an item due to change of mind or incorrect choice however we assess each request on a case by case scenario.
If we choose to accept return of the item a restocking fee of 20% of the item price may be applied. The goods must be unused, undamaged and in perfect condition. The original postage price will not be refunded.
Learn more about our Returns & Refunds policy
Testimonials
Our reviews & testimonials are independently managed by Google, ensuring their accuracy and honesty
Their website is so easy to use and the products are at a great price.
I had an issue with the delivery but that was from the delivery service and Pa...
Greg Schneider
I am a self-managed NDIS client and found the staff were the best so far for explaining their product and offering help. They seem more interested in ...
Isabel Tilyard
They went out of their way to service my chair in time for me to continue my travels from Melbourne to the Gold Coast. Fantastic work, great price for...
Margaret Davis
15 Reviews for Uccello Tipping Kettle
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LOAD ALL (15) REVIEWSFantastic especially for older generation
Posted by Anonymous on
I bought this kettle for my elderly mum who finds a conventional kettle just too heavy to lift. It's easy to refill and use, although for people with low vision and can be a little difficult to see the minimum water level. The heating element sits quite high in the bottom of the kettle which means the minimum water level needs to be about 700 ml; quite a large volume to reheat.
Posted by Linda on
It is brilliant for my elderly parents whom are both legally blind & my dad in a wheel chair
Posted by Gay on
Fabulous!!
Posted by Viv on
I bought the tipping kettle for my aunt (who has bad arthritis). It works very well and she loves it. Thank you.
Posted by Anonymous on