Patient Handling uses a range of delivery services which offers our customers the best service and the lowest cost. We use couriers such as Star Track and Direct Freight along with Australia Post. Shipping costs will be calculated based on weight and shipped as soon as possible.
Track and Trace
Signature on delivery will be required for all courier deliveries. We provide track and trace details with all deliveries. Should you wish to track your item please contact our customer service team on 1300 734 501. You will be notified within 24 business hours.
Learn more about our delivery service
Delivery times estimates
Returns And Refund Policy
Should you wish to return a product please email or phone us within 14 days from the date your order was shipped. In accordance with the Department of Fair Trading we are not required to accept return of an item due to change of mind or incorrect choice however we assess each request on a case by case scenario.
If we choose to accept return of the item a restocking fee of 20% of the item price may be applied. The goods must be unused, undamaged and in perfect condition. The original postage price will not be refunded.
Learn more about our Returns & Refunds policy
Patient Handling uses a range of delivery services which offers our customers the best service and the lowest cost. We use couriers such as Star Track and Direct Freight along with Australia Post. Shipping costs will be calculated based on weight and shipped as soon as possible.
Track and Trace
Signature on delivery will be required for all courier deliveries. We provide track and trace details with all deliveries. Should you wish to track your item please contact our customer service team on 1300 734 501. You will be notified within 24 business hours.
Learn more about our delivery service
Delivery times estimates
Returns And Refund Policy
Should you wish to return a product please email or phone us within 14 days from the date your order was shipped. In accordance with the Department of Fair Trading we are not required to accept return of an item due to change of mind or incorrect choice however we assess each request on a case by case scenario.
If we choose to accept return of the item a restocking fee of 20% of the item price may be applied. The goods must be unused, undamaged and in perfect condition. The original postage price will not be refunded.
Learn more about our Returns & Refunds policy
Testimonials
Our reviews & testimonials are independently managed by Google, ensuring their accuracy and honesty
Very satisifed.
Anonymous
The wheel chair is very light and easy to operate. Thanks
Xiaowen
easy to order and quick to deliver
Jennifer
I have exceptional slippery bathroom tiles so wanted to protect myself from falling.
Susie Winder
Came on time and it is suitable
Charmaine
quick & easy
Randi Linnegar
No problems
EVA SOKOLOWSKI
Website was very usr friendly
Diana Hunt
Delivered within specified time and only needed a slight adjustment and a bit of WD40 for a handle to operate easily.
Keith Pennells
Reliable and fast turnaround. The tipping kettle is great!
Mel Williams
Great service ordered my tipping kettle on Sunday night and received it on Tuesday my wife loves it
Shelley
I would like to thank Andrew for all his help. He was just great to deal with. I hope your company remains strong with all what is happening in our world If I need anything I will...
Julie
Item arrived in good time and works perfectly
Beryl
Very pleased with the prompt service and delivery
Sandra
Order shipping is fast.
Anonymous
Best price, good service and quick dispatch. The tipping jug works well so in all just what you want from online shopping.
Steve
