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NDIS Price Guide 2021/2022: Pricing Information & Changes

NDIS Price Guide 2021/2022

Released annually, the NDIS Price Guide is essentially the NDIS rule book. It explains how participants may spend their money and how service providers may charge for their services. However, given that it is more than 50 pages long and employs advanced language, the Price Guide might appear daunting to those who are unfamiliar with it – so in this blog post, we’ll look at how you can confidently use the Price Guide.


What is the NDIS Price Guide?

On July 1 of each year, the NDIS publishes a new Price Guide. As the name implies, the Price Guide describes pricing arrangements for various supports, including how providers must bill clients, any price restrictions that apply, and whether a quotation is required. It also contains the most up-to-date rules and regulations for the year ahead. While service providers are mostly affected by it, participants may use it to look up support and indicate how they can spend their budgets.


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What’s new in the 2021/2022 NDIS Price Guide?

The most evident change the NDIS has made to the NDIS Price Guide is that it has been renamed to NDIS Pricing Arrangements.

Other changes to the NDIS pricing include:

  • Specialist disability accommodation price limits have increased by 1.1%.
  • The cost of support services provided by support staff has risen by 2.95 percent, owing to the adjustments in minimum wage and compulsory superannuation payments.
  • The Temporary Transformation Payment (TTP) loading has been decreased from 6% to 4.5%.
  • The transitional pricing arrangements for group-based supports have been extended until 30 June 2022.


What impact has COVID-19 had on the NDIS Price Guide?

The COVID saga has been a rollercoaster ride this year (and last), with many support companies having to adapt quickly to restrictions and other changes. As a result, the NDIS Price Guide has been updated to reflect higher pricing for some essential support services so that they may continue to operate within COVID limitations. This implies new items have temporarily been added to the guide, such as PPE (protective clothing and masks) and deep cleaning of your house if an infected support worker comes to see you or if you must isolate yourself due to COVID. There have also been allowances made to safely continue therapy during lockdown periods.


How do I use the NDIS Price Guide?

The NDIS Price Guide specifies the most recent pricing for a variety of services, as well as price restrictions to ensure that all individuals get value for money. Both customers and suppliers are informed of the prices and limitations that apply to each qualifying service or support since the guide is accessible to both parties.

There are over 2500 price items on the NDIS Price Guide, making it a big and complex document. To get your charging correct, you’ll need to search through all of it manually. The entire handbook, in fact, is available in several formats for download from the NDIS website (here), so you’ll have to go through each section by hand to find what you’re looking for.

To help you, the different services are listed by category, so you’ll first need to find the service group you’re involved with and then identify the actual service or support to get the appropriate hourly rate. You can also see the price limit that is set, so you’re able to establish the maximum amount you can charge each time. In some cases, specified amounts are listed for costs involved (for example travel time), that you’re also able to claim.

The NDIS covers a wide range of services, including gardening, cleaning, and other ancillary activities. In addition to direct support, such as physiotherapy, the program also includes various kinds of services that may be claimed for. To submit a claim for services from the NDIS or participant, you must first determine your allowed costs and correctly prepare your request.


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The Pricing Guide is Subject to Change

The NDIS Pricing Guide is not a law, and the terms it contains are subject to change on a regular basis. The Pricing Guide is updated at least once a year, and it’s exclusively at the discretion of the NDIA whether or not to update it. For example, in 2020, the Pricing Guide was modified more than once.

You can always check the NDIS website for the latest version.

The NDIS sees itself as a funding entity, and its duty is to assist you in making your selection. It’s no coincidence that the item descriptions are unclear; the NDIA intended it that way to provide you maximum control over your money.


How Can Patient Handling Help?

The Assistive Technology, Home Modifications and Consumables Code Guide list the most popular supports funded by the NDIS. Assistive technologies (AT) are physical supports that can help participants to:

  • do something more easily or safely 
  • do something they otherwise cannot do because of their disability

Assistive technologies and home modifications align best with Patient Handling’s offerings, and as a registered NDIS provider, we are able to provide our customers with goods and services through NDIS funding. Browse our range of products, to find out what equipment or aids you could benefit from, or contact our team for specialised assistance today:


Additional Resources

 Patient Handling, Australia’s leading supplier of disability and mobility aids, is a registered NDIS provider. Patient Handling can help you understand the benefits of the NDIS service agreement and connect you with additional resources. You can contact Patient Handling by calling 1300 734 862. 

 Check out the Patient Handling blog to “Understand the NDIS and How You Can Benefit From It.” For more details on product coverage, read “What Mobility and Transfer Products Are Covered by NDIS.” 


Further Assistance

 For more information about NDIS service agreements, visit the NDIS Website or contact NDIS support at 1800 800 110 (Operating Hours: 8am – 8pm, Monday to Friday). If you require additional assistance, please contact myGov support or call at 1300 169 486 (Operating Hours: 7am – 10pm, Monday to Friday and 10am – 5pm, Saturdays and Sundays AEST). 

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Patient Handling is founded on a sound base of great staff, great products and great partners. We strive to put our clients needs above all else and focus on well thought out solutions for complex needs.

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